Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vikas on September 02, 2011, 02:23:40 PM

Title: GAD Admin. Login aborted
Post by: Vikas on September 02, 2011, 02:23:40 PM

All,

I am not able to login to the GAD admin page. using the default user credentials for this and have necessory licenses implemented. GAD applicaiton works fine.
Any pointers please?

Cheers,
-Vikas

Title: Re: GAD Admin. Login aborted
Post by: cavagnaro on September 02, 2011, 03:06:30 PM

Read the documentation and search about allowing a user to access that level, you need to configure some stuff on CME

Title: Re: GAD Admin. Login aborted
Post by: Vikas on September 05, 2011, 07:30:28 AM

Thanks Cav,

Thats all I usually look for..the direction.. You are great help as always.

Cheers,
-Vikas

Title: Re: GAD Admin. Login aborted
Post by: Vikas on September 05, 2011, 07:31:44 AM

[RESOLVED]

Refer to the persons Annex settings. Need to set Administrator = "1" under security section.

Cheers,
-vikas