Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JAG on January 01, 1970, 12:00:00 AM

Title: How to configure IVR as agent?
Post by: JAG on January 01, 1970, 12:00:00 AM

as topic, thanks you all

Title: How to configure IVR as agent?
Post by: Vic on January 01, 1970, 12:00:00 AM

Just register the login code as agent id under PBX, add DN, set a place and add a person definition... Oh, yeah, you would need IVR to connect to TServer via TLib or ActiveX (or IVR Server for G6.x)