Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: alexandercoachman on September 09, 2011, 08:53:38 AM

Title: Supported .avi video format in Genesys Media Server?
Post by: alexandercoachman on September 09, 2011, 08:53:38 AM

Hi,

I found in the Genesys Media Server Deployment guide this table:

[img]http://kepfeltoltes.hu/110909/Clipboard03_www.kepfeltoltes.hu_.png[/img]

Does anybody have any experiences how to convert videos to this H263 or H264 avi format? Which encoder do you use with which parameters to create a supported avi video?

(Stream Manager 7.6 supports only the binary video files and I have problems with it.)

Best Regards, Alex

Title: Re: Supported .avi video format in Genesys Media Server?
Post by: René on September 15, 2011, 07:16:59 AM

Hi Alex,

I don't think there exists AVI H264 format. It is more about fact that H264 video files have sometimes .avi extension thus Genesys declares support for such files. But I can be totally wrong... ;)

R.