Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gremlin on September 18, 2011, 02:16:49 PM

Title: Interop between GVP 7.2 and 6.5 with FW 8
Post by: Gremlin on September 18, 2011, 02:16:49 PM

Hi,

Need some advise,

Have a customer on GVP 7.2 and GVP 6.5,  planning to upgrade their config layer / Framework to version 8.

Is this feasible ?

Title: Re: Interop between GVP 7.2 and 6.5 with FW 8
Post by: postx on September 18, 2011, 06:00:24 PM

yes

Title: Re: Interop between GVP 7.2 and 6.5 with FW 8
Post by: genesysguru on September 19, 2011, 11:42:44 AM

I can confirm that this is OK. However, you should be considering upgrading all components over a period of time and not just framework. What is the driver for the framework upgrade?

http://genesysguru.com/blog/