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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ExodusSS on September 21, 2011, 07:30:17 AM

Title: Config Server Upgrade...
Post by: ExodusSS on September 21, 2011, 07:30:17 AM

Hi,

Currently doing a design for a migration/upgrade from 7.1 to 7.6 on Solaris and I am wondering if you have to run through 7.1>7.2, 7.2>7.5, then 7.5>7.6 of the Config Server (and underlying Schema), to ensure that everything works.  Or would it be possible to upgrade from 7.1>7.6 directly?

I was thinking that I could upgrade the [i]Schema [/i]through 71.>7.2>7.5>7.6 and then just upgrade the ConfigServer from 7.1>7.6... Would that work..?

Thanks!

Title: Re: Config Server Upgrade...
Post by: smile on September 21, 2011, 08:07:29 AM

AFAIK you can't upgrade directly from 7.1 to 7.6 (e.g.). You have to do this through all versions between them. But, of course the main thing that you need to do is to upgrade db schema. That is you will need run CCW a few times to make several config db snapshots from version 7.1 to 7.6, but after that you can directly upgrade config server binary to latest version and that's all.
Any way, don't forget backup ;)

Title: Re: Config Server Upgrade...
Post by: ExodusSS on September 21, 2011, 08:13:54 AM

Thanks,

My plan is to go through all of the required upgrades (7.1>7.2>7.5>7.6) for the Cfg DBSchema - after that I am planning to update ConfgServer directly from 7.1>7.6.  I just wondered if you have to upgrade the ConfigServer each time you upgrade the Cfg DBSchema - I guess not! :)

Title: Re: Config Server Upgrade...
Post by: Fra on September 21, 2011, 08:46:24 AM

You shouldn't need to upgrade the conf serv every time, however, I recommend you to read the Migration Guide.

Fra

Title: Re: Config Server Upgrade...
Post by: ExodusSS on September 21, 2011, 09:19:30 AM

I will - thanks!  ;D

Title: Re: Config Server Upgrade...
Post by: borkokrz on September 21, 2011, 10:24:10 AM

You don't need to update through 7.2/7.5 - I've done 7.1 to 7.6 direct migration and everything works fine except one thing. OCServer - if you have this in your env, you will have to update this also, cause 7.6 schema contains different configuration of outbound components (groups/campaigns).

Title: Re: Config Server Upgrade...
Post by: ExodusSS on September 21, 2011, 12:21:02 PM

Thanks everyone - I have raised an SR to ask about a direct upgrade of Config from 7.1 to 7.6 - and another to confirm/deny the compatibility of OCS 7.1 versus Config Layer 7.6.

Thanks again! :)

Title: Re: Config Server Upgrade...
Post by: fnunezsa on September 22, 2011, 05:59:35 PM

I'm pretty sure the response from GTS will begin with: "According to the Migration Guie...."  ;D

Title: Re: Config Server Upgrade...
Post by: ExodusSS on September 23, 2011, 11:54:04 AM

Advice is to use the Configuration Import Wizard from 7.6 to upgrade from 7.1 to 7.6 directly, with no interim steps....

:)

Title: Re: Config Server Upgrade...
Post by: ExodusSS on September 29, 2011, 10:04:58 AM

....I have also found out that OCS 7.1 will not run on Framework 7.6.....

:(

Title: Re: Config Server Upgrade...
Post by: borkokrz on September 30, 2011, 10:43:14 AM

I've told ya! ;)