Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: DanielVD on January 01, 1970, 12:00:00 AM

Title: How to get data and .dll
Post by: DanielVD on January 01, 1970, 12:00:00 AM

sorry for my bad english.
how use "send email" action with number of current waiting call in body ?
i.e. : "Attention, 30 calls are currently in waiting !"

Is somebody know how to use .dll library to create a program that use number of calls, waiting time, ... ?

Thanks for your help !!!