Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: GenesysNewbie on October 06, 2011, 07:51:10 PM
-
Hi friends,
I am investigating this functionality hope someone can help to clarify what is the utility of this genesys module and also the impact under our platform.
Does someone has experience working with this functionality? What kind of benefits can be obteined when log to database is obteined?
Thanks a lot,
JJ