Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ExodusSS on October 13, 2011, 08:13:21 AM

Title: FlexLM in HA
Post by: ExodusSS on October 13, 2011, 08:13:21 AM

Hi people!  ;D

I have just raised an SR with Genesys to ask them if there are any licensed components in v7.6 which cannot use the "-l PORT@HOST;PORT@HOST" command line reference - basically referencing 2 instances of the License Server.

Has anyone come across a Genesys component which cannot accept a dual reference to the FlexLM license file?

Thanks!

ESS

PS: I reviewed this post:

http://www.sggu.com/smf/index.php/topic,4961.msg22073.html#msg22073

- but it doesn't highlight any potential issues with any Genesys components using this method and I have been advised that it is possible that CTI Toolbars (using AIL) might run into issues, as well as some of the core Genesys Server Applications...

Title: Re: FlexLM in HA
Post by: borkokrz on October 14, 2011, 07:11:48 PM

Check Genesys Integration Server Release Notes - in early versions from 7.6 release (and 7.2) there was a bug causing correct license release and all license consumption in the result, if 2 GIS instances were using the same pool of licenses. If I remember correctly - you need at least 7.6.300+.

Title: Re: FlexLM in HA
Post by: ExodusSS on October 15, 2011, 08:19:49 AM

Thank you - I'll check it out.

ESS

Title: Re: FlexLM in HA
Post by: ExodusSS on October 18, 2011, 02:43:34 PM

Apparently, there are no issues with FlexLM HA for any Genesys components above 7.6... :)

So, my next question is....

I have an [b]HA-enabled[/b] DEV License File, located on a single Server.  It says on the bottom of the License File that I can update the HOST and PORT in the License File header - but can I use a [i]copy [/i] of the License File and update the HOST and PORT and use it on my second Server (where I would like to run a second instance of the FlexLM daemon) for my HA configuration?

Or do I need to go back to Genesys and ask for 2 x License Files for an HA deployment... even though the License File is clearly an HA version...?

Ta!

ESS

Title: Re: FlexLM in HA
Post by: cavagnaro on October 18, 2011, 02:56:46 PM

I think the second option is the one T...I also have all the needed for HA and they sent me 2 license files for 2 different servers which I provided

Title: Re: FlexLM in HA
Post by: fnunezsa on October 18, 2011, 03:23:23 PM

that's the way it works with licensing, you'll get 2 "identical" license file pointing to different volume IDs (hard disk vol ID), one for each license server

Title: Re: FlexLM in HA
Post by: ExodusSS on October 18, 2011, 03:50:37 PM

Yup - just had it confirmed that the guys here were hiding the (2) new License Files... lol

Title: Re: FlexLM in HA
Post by: cavagnaro on October 18, 2011, 04:28:10 PM

The precious! Mine!!!
Lol

Title: Re: FlexLM in HA
Post by: ExodusSS on October 18, 2011, 06:26:12 PM

Was quite funny - I was busy trying to work out how to convert 1 old license file to 2 new servers (was NEVER going to work!)  and then someone "remembered" that he was sent both HA License files last week.....

...no names! lol

Title: Re: FlexLM in HA
Post by: orazio on October 19, 2011, 09:03:05 AM

;D
:o
Did you check  your mail-box before writing ??
I can sell a couple of license files.

Title: Re: FlexLM in HA
Post by: ExodusSS on October 19, 2011, 10:09:41 AM

..... :) :) :)

I got them sent to me "free" :P