Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Dennis on January 01, 1970, 12:00:00 AM

Title: Migration headaches
Post by: Dennis on January 01, 1970, 12:00:00 AM

I need your suggestions.

Should we migrate from G5 to G6.5 before migrating Mlink to Symposium link (4.0 of course),

Tks

Dennis

Title: Migration headaches
Post by: Rory on January 01, 1970, 12:00:00 AM

Although we haven't yet implemented, we are in a similar similar scenario. Our plan is to implement Symposium partially first using a second TServer (v6.5) running against the existing v5 infrastructure. (Tech Supp has informed us that this is possible and you need v6.5 to run against Symposium anyway.) This will allow us to swing over a few CDNs at a time for testing before we move the whole lot to Symposium. It also allows an easy beckout if things go wrong.

Title: Migration headaches
Post by: Beancurd on January 01, 1970, 12:00:00 AM

All I can say is one step at a time. Let each upgrade 'bedin' before moving to the next stage.

BTW My v6.5 CD has a Meridian/MLink TServer on it.

Beancurd

Title: Migration headaches
Post by: Dennis on January 01, 1970, 12:00:00 AM

Thank you...
Dennis