Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vma on October 20, 2011, 02:57:13 PM

Title: Question about TServer Logs
Post by: vma on October 20, 2011, 02:57:13 PM

Hi,
I see in my TServer logs a lot of lines like:

  - Ap [12344] -<- 2184 @20:45:27.3800
  - Ap [12344] ->- 2184 @20:45:27.3800

Are these pings? This means between TServer and PBX I have 2184 miliseconds lag?

Thank you,
Mihai

Title: Re: Question about TServer Logs
Post by: fnunezsa on October 20, 2011, 04:18:31 PM

those are ADDP messages between 2 Genesys applications, nothing to do with the PBX.

Ap = polling response
12344 = id of the polling response
> = message was sent
> = message was recieved
2184 = socket number

So an application connected to TServer with ADDP configured with the trace type set to "Trace on both sides" is causing those messages

Title: Re: Question about TServer Logs
Post by: vma on October 20, 2011, 04:41:47 PM

Thank you very much,
Mihai