Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JJR on November 05, 2011, 01:06:56 AM

Title: Error while openining datasourcer with DMA
Post by: JJR on November 05, 2011, 01:06:56 AM

Hi

I am getting the below error when i select the datasourcer application in DMA.

"DataSoucer server application with ID 99 was not found in configuration server..."

Could anyone help me out with this error? The datasourcer application which i am selecting is up and running.

Thanks - JJR

Title: Re: Error while openining datasourcer with DMA
Post by: Kevin S on November 07, 2011, 03:28:26 PM

I think ID 99 corresponds to the "default" application, which is generally Configuration Manager. It sounds like you're trying to start DataSourcer with the application name of "default". Recheck the name of your DMA and enter it in Application Name.