Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: cavagnaro on December 10, 2011, 08:24:18 PM
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Hi guys,
Just curious about this, but when working with knowledge manager haven't you faced the issue that when creating a screening rule for example the window is actually much bigger than the PC screen size and therefore is impossible to work with it?
I have found this issue many times and have no idea on how to solve it now, I always went to a PC where the screen was by some reason bigger than KM but now I'm out of luck...
If you have any pointers I'll appreciate it
Thanks