Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM

Title: CCA and CCON backup
Post by: Vic on January 01, 1970, 12:00:00 AM

Hi, has anyone looked into backup for CCA and CCON?
Supposedly, you can have a hotstandby redundant CCA for 6.5 and warmstandby for CCon 6.1; however, has anyone actually done it?

Title: CCA and CCON backup
Post by: gauthier on January 01, 1970, 12:00:00 AM

Until today I think the only way to ensure a good redundancdy for CCON and CCA in 6.1 is to put the different processes under a cluster. I haven't looked into CCA 6.5 yet, I didn't even know Genesys had released it yet.

regards.