Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: iggy on January 01, 1970, 12:00:00 AM

Title: need help with Java TServer library 5.0
Post by: iggy on January 01, 1970, 12:00:00 AM

Hi there,

has anybody developed using tha java TServer 5.0 api?

How do you implemente an agent login into a queue? Normally to make and answer calls through TServer I would use ts.RegisterAddress, but that doesn't log the user into any queue. I found a function that is ts.AgentLogin but I dunno which parameters I need to provide

AgentLogin
public int AgentLogin(
String queue,
String dn,
int agent_type,
String agent_id,
String passwd,
int workmode,
TKVList reasons,
TKVList extensions)

what is agent_type? what is workmode? do I still need to call ts.registerAddres before or no? Any help greatly appreciated.

Thanks,

A.

Title: need help with Java TServer library 5.0
Post by: gauthier on January 01, 1970, 12:00:00 AM

The information you have to provide for AgentLogin depends on the PBX that you are using?

regards.