Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ehsan on February 11, 2012, 09:26:54 AM

Title: Gplus adapter MS-CRM looking for version 7.6.102/104
Post by: ehsan on February 11, 2012, 09:26:54 AM

Hi there

I have deployed gplus adapter version 7.6.100.01 with GCE and Ms-CRM 4 on 2008 platform and got authentication bug which doesn't allow agents to login.

please is there any one who can give me release 7.6.102 or 7.6.104.x? to resovle the issue I need to upgrade the gplus adapter release.

thanks in advance

Title: Re: Gplus adapter MS-CRM looking for version 7.6.102/104
Post by: BenTaylor on February 13, 2012, 04:53:37 PM

If you don't have access to the Genesys Technical Support site and can't download it for yourself then you'll need to request it through your account manager.