Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: leo on January 01, 1970, 12:00:00 AM

Title: CCON 613
Post by: leo on January 01, 1970, 12:00:00 AM

Hi, does anyone know where i can find error messages about ccon613?
I can't start it on AIX environment 'cause i got some error messages like "GCTI04110" or "GCTI920335 ".
The exact strink i got is "Unknown riscdata2 CCON GCTI920335", where riscdata2 is the name of the machine where ccon is running and CCON is the name of the application. Could someone suggest anything?
Thanks a lot

Title: CCON 613
Post by: Vic on January 01, 1970, 12:00:00 AM

I know it sounds weird, but I do recall that hostnames must be registered in CAPITAL letters in CME for CCon to work...

Am I wrong?