Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: carolroy on March 22, 2012, 09:03:01 PM

Title: Unable to install Interaction Workspace SIP End point
Post by: carolroy on March 22, 2012, 09:03:01 PM

When I try to install Interaction Workspace SIP Endpoint (IP_IntWSpaceSIPEp_8020014b1_ENU_windows)

I have the following message "The target computer does not meet the following mandatory requirements: 1. There are pending operations waiting for a reboot. System reboot is required.".

I made multiple reboot, I also tried to unistall/re-install IW before, but I still have this message.  Does anyone have a way to resolve this?

Title: Re: Unable to install Interaction Workspace SIP End point
Post by: fnunezsa on March 23, 2012, 01:01:45 AM

http://social.technet.microsoft.com/Forums/en-US/systemcenterdeployment/thread/5eb50f0b-d788-480d-b2b8-f68281b4c726/

It would have taken less time to google the pending reboot message than creating this thread

Title: Re: Unable to install Interaction Workspace SIP End point
Post by: carolroy on March 23, 2012, 12:27:35 PM

My question was for people who may already had see this problem.  Not for someone who is googling without having experiment it.

I already made the verification that you are pointing. And a bunch of other solutions that we could fine by googling. 

>:(

Title: Re: Unable to install Interaction Workspace SIP End point
Post by: cavagnaro on March 23, 2012, 01:50:32 PM

As fnunezsa points, it is an OS issue, not a IWS issue...
Try installing something else and then restart.

Title: Re: Unable to install Interaction Workspace SIP End point
Post by: fnunezsa on March 24, 2012, 04:06:06 AM

I have indeed faced that issue before and that was exactly the solution: delete the key PendingFileRenameOperations.

If you search Genesys Tech Support Knowledge Base you'll find exactly the same solution.

If you're looking for another solution you won't find it.