Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gef Buneri on April 24, 2012, 07:19:49 AM

Title: [SOLVED] CME Statistical Days shifted 1 day back.
Post by: Gef Buneri on April 24, 2012, 07:19:49 AM

Hi all,
I noticed that all CME's statistical days shifted back a day respect how they were configured.


Any idea about any possible reason ?



Regards,


Gef.

- EDIT ---------------------------------------------
Seems an issue with bissextile years, I had to recreate all objects.
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Title: Re: [SOLVED] CME Statistical Days shifted 1 day back.
Post by: cavagnaro on April 24, 2012, 02:13:11 PM

Or in CME right click > Wizard and will do it without having to recreate all of them

Title: Re: [SOLVED] CME Statistical Days shifted 1 day back.
Post by: borkokrz on April 30, 2012, 10:03:05 PM

Cav - do you know if this is a bug or designed behaviour ?

Title: Re: [SOLVED] CME Statistical Days shifted 1 day back.
Post by: cavagnaro on May 02, 2012, 04:43:21 AM

It has to do something on how the calendar function works inside the GCTI DB...so they implemented that Wizard to avoid recreating everything. What I don't understand is why they don't create a routine to do this automatically...