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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Filippe on May 11, 2012, 01:19:41 PM

Title: Tserver - Dn Troubles
Post by: Filippe on May 11, 2012, 01:19:41 PM

Hi Everybody!

I have a trouble with connection DN!
The main error is Client Disconnected!
Someone can help me? Thankx!

2012-05-11T09:32:58.656 Std 07041 Socket 53864 is not responding within 60000 milliseconds, remote socket 0
2012-05-11T09:32:58.656 Trc 04524 Client SSP_ENT disconnected on [53864], id=000711fd
2012-05-11T09:32:58.656 Std 07041 Socket 53864 is not responding within 60000 milliseconds, remote socket 0
2012-05-11T09:32:58.656 Trc 04524 Client SSP_ENT disconnected on [53864], id=000711fd
@09:32:58.6560 [tsgctm] Address [234829,tRP,sIDLE] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4598,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4523,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [203626,tRP,sIDLE] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [203625,tRP,sIDLE] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4492,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4447,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4445,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [203557,tRP,sIDLE] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [203556,tRP,sIDLE] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4435,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4428,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4426,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4425,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4423,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4415,tVIR,sUNK] (clientDisconnected)
@09:32:58.6560 [tsgctm] Address [VQ4414,tVIR,sUNK] (clientDisconnected)
...
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Title: Re: Tserver - Dn Troubles
Post by: cavagnaro on May 11, 2012, 03:57:11 PM

Sure! Left click > Properties and unselect check box.

Title: Re: Tserver - Dn Troubles
Post by: cavagnaro on May 11, 2012, 05:03:07 PM

Come on...you have to do you job better than that. Help us help you...how do you expect us to know what is happening if:
1. Logs level are basic
2. No info on which DN
3. No info on which PBX
4. No info on the architecture
5. No info at all...

Please give a better description so we can help