Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: nando77 on May 23, 2012, 02:56:09 PM
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Hi all,
I am new in this forum, sorry for my English.
I have a problem with a locution, in the popgateway file, show this:
[2012/05/22 11:21:15.429] 154C VxmlUtil.cpp:4057 C=12:L=1:U=321:D=E_12_121 VXML Error: event(error), message(), element(Leaf_Document->vxml->form1->[TmpFieldName] field1->prompt1 URL is http://praeswas01/MENUSDINAMICOS_FII_v18/Codigo/P%5FFILE%2Easp), current url (http://praeswas01/MENUSDINAMICOS_FII_v18/Codigo/P%5FFILE%2Easp)
this problem does not always appear. Somebody help me.
Thanks.
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Well according to the name you build some prompts dynamically and the error refers to an ASP code error, so check your code carefully.
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I do not think that is an ASP error code, because 1300 calls only happened in 2.
Also, the prompt only plays a locution, and has no code. asp.
Now i send this URL(http://praeswas02/MENUSDINAMICOS_FII_v18/Codigo/P_FILE.asp), show this, generate the VXML correct, the error is timely.
<?xml version="1.0" encoding="utf-8" ?>
- <vxml version="2.1" xmlns="http://www.w3.org/2001/vxml" xmlns:genesys="http://www.genesyslab.com/vxml/2.0/ext/20020430" application="" xml:lang="">
- <form>
- <grammar mode="dtmf" version="1.0" root="fundX" type="application/srgs+xml" xml:lang="es-ES">
- <rule scope="public" id="fundX">
- <one-of>
<item>0 0 0 0 0 0 1</item>
</one-of>
</rule>
</grammar>
- <block name="P0">
- <prompt bargein="false" xml:lang="es-ES">
<audio src="/" />
</prompt>
</block>
- <field name="TmpFieldName">
<prompt timeout="0s" xml:lang="es-ES" />
</field>
- <catch event="nomatch noinput">
<goto next="CODESetValueN%2Easp" />
</catch>
</form>
</vxml>
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Well, that is my idea and knowledge about that problem. If you refuse to accept it then you can open a new eSR with Genesys guys.
Regards