Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: P_UK on January 01, 1970, 12:00:00 AM
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I am looking to find a way to do either of the below;
1.) Extract stats from CCPulse using Visual Basic
2.) Build a standalone program to extract stats from the statserver
Can anyone help????
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Yes you can extract the stats from CCpulse using a vb .dll
look at the example that is given with the application it shows you how to get the statalias, value etc
from stat server you will need the gplus sdk to enable you to get access to the stat interface.
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Many Thanks For They Reply, Any more detailed info on this subject anyone?
Many Thanks
P_UK
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Well, what would you like to know? The sample VB.DLL is really straight forward, and you would be able to get all your statistics from there.
Or if you are really brave and would like to reinvent the wheel, you can go back to TLib and collect all the events and grab the stat from them.
What kind of answer are you hoping for?
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If anyone still has the 5.1 Stat Server Dev manual there's lots of info in there. It was briefly on a doc CD in 1999 before Genesys withdrew it very quickly!
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I cannot find a file called VB.dll
There are no files in my CCPulse_520 folder, there is a sub folder called StorageSamples with files Actions.stg, StatTypes.cfg, Template.stg, Thresholds.stg
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I have the same problem!! Who knows how to solve this?
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Oh, I got it.
I never looked at it until I have read your post. The first time I opened it, it was a lot of gibberish for all I cared, but now, going back, I want to kick myself for passing an opportunity like that!
Brief question though, what kind of stats can we get with VB.DLL from CCP?
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u can use genesys ccpulse Scripts to put Data out of CCpulse .
Using Ccpulse Events
rmed
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Are you refering to the method that vic's talking about above or do you have another way of doing it?