Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: PFCCWA on June 22, 2012, 03:17:44 PM

Title: Genesys Administrator 8.1.2
Post by: PFCCWA on June 22, 2012, 03:17:44 PM

Has anyone experienced a problem where using a filter within the options of an application object in GA does not search every page?
If I apply the filter, it only looks for that value within the current page, forcing me to repeat the same thing across each page.

Thanks,

Title: Re: Genesys Administrator 8.1.2
Post by: vma on June 25, 2012, 11:17:19 AM

I have the same issue with 8.1.200.07

Title: Re: Genesys Administrator 8.1.2
Post by: PFCCWA on June 26, 2012, 09:38:48 AM

Only noticed the problem when upgrading to 8.1.200.07

Title: Re: Genesys Administrator 8.1.2
Post by: PFCCWA on June 27, 2012, 09:14:06 AM

I have also noticed that the log maintenance wizard in GA has a step which asks you to select records [u]newer[/u] than x days.
This must surely be a mistake?
There is an alternative to select a to and from date.
In SCI the log maintenance wizard prompts you to enter a value for records [u]older[/u] than x days!

Why would you want to purge log records newer than a set time, and why change it in GA???

Title: Re: Genesys Administrator 8.1.2
Post by: ova on July 20, 2012, 10:52:20 AM

Yeah same problem since upgrade to 8.1.200.07

According to Genesys Support it should be solved in GAdmin 8.1.3 (no date yet)

Title: Re: Genesys Administrator 8.1.2
Post by: vma on July 23, 2012, 09:20:37 AM

since we are to GA I have a question: do you know any way to add a Alias column for the DNs? it's very hard to find the DN you're interested in only by looking at the numbers.
Thanks!

Title: Re: Genesys Administrator 8.1.2
Post by: PFCCWA on August 07, 2012, 02:27:04 PM

GA 8.1.3 is now available

Title: Re: Genesys Administrator 8.1.2
Post by: Kubig on August 08, 2012, 01:59:47 PM

I looked for GA 8.1.3 version,but without success. When was released?

I guess,that you mean a new version of GA 8.1.200.09,so no 8.1.3 version.

Title: Re: Genesys Administrator 8.1.2
Post by: PFCCWA on August 09, 2012, 06:56:47 PM

Yes sorry. 8.1.200.09 resolves issue with search filter..