Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: longcao on July 03, 2012, 01:30:42 PM

Title: Question about BOE version for GI2
Post by: longcao on July 03, 2012, 01:30:42 PM

In GI2 deployment document, prerequisites say that You must have the BOE XI 3.1 installation package,
but in entitled downloaed software of support.genesyslab.com,  the version of BOE that can be downloaded is 7.6.203.00 Genesys Interactive Insights BOE Server Windows.
what's the difference between BOE XI 3.1 and 7.6.203.00 ? are they same?

Thanks in advance.

Cao

Title: Re: Question about BOE version for GI2
Post by: René on July 04, 2012, 11:11:04 AM

Hi Cao,

BOE cannot be downloaded from Genesys Support website. You must order it via your Genesys sales rep.

R.

Title: Re: Question about BOE version for GI2
Post by: longcao on July 04, 2012, 12:10:23 PM

Thanks, Rene, but my question is why the versions are different. in GI2 deployment document, version is BOE XI 3.1, in support website, the version is 7.6.203.00, it's not downloadable, though.