Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: zan29 on July 12, 2012, 12:28:45 PM

Title: Telephony error 615
Post by: zan29 on July 12, 2012, 12:28:45 PM

Before login in Genesys, I have to login Avaya.  When I try to login Genesys, I keep getting the same error message "Telephony error 615".  Can anyone tell me what the problem is ??

Thanks!

Title: Re: Telephony error 615
Post by: Kubig on July 12, 2012, 12:47:20 PM

Why do you have to login first into Avaya and after into Genesys?It should suffice to login into Genesys and the Avaya DN will be login automatically.