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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on July 12, 2012, 02:25:40 PM

Title: Compatiblity issue of Composer
Post by: kevinwang on July 12, 2012, 02:25:40 PM

I developed ivr callflow using composer 8.0.401.84,  exported project, imported into composer  8.1.101.88,  but when I tried to open callflow,

I got the following error message:

Cannot open input element:

Reason:
Value:

'com.genesyslab.studio.model.gvp.datatypes.impl.PromptItemImpl@10d16b(name:noinput1)(value: Language/1000.vox)(interpretAs: Text,type:Value,alternateText: , format:, note:, instruction:, ........'


Is there anyone who experienced similar problem?

Thanks in advance.

Kevin

Title: Re: Compatiblity issue of Composer
Post by: René on July 12, 2012, 08:29:23 PM

Hi Kevin,

Have you upgraded your project created with Composer 8.0.401.84 before opening it with version 8.1.101.88?

R.

Title: Re: Compatiblity issue of Composer
Post by: kevinwang on July 13, 2012, 01:05:06 PM

[quote author=René link=topic=7276.msg31070#msg31070 date=1342124963]
Hi Kevin,

Have you upgraded your project created with Composer 8.0.401.84 before opening it with version 8.1.101.88?

R.
[/quote]

Thansk, Rene, good point. I didn't upgrade. but I just tried, there is still a error msg.

"The upgrade process has ran into an error. Please see Details and check the logs".

When I opened details:  there is java NullPointer error.

java.lang.NullPointerException.

Title: Re: Compatiblity issue of Composer
Post by: kevinwang on July 13, 2012, 01:23:37 PM

[quote author=kevinwang link=topic=7276.msg31077#msg31077 date=1342184706]
[quote author=René link=topic=7276.msg31070#msg31070 date=1342124963]
Hi Kevin,

Have you upgraded your project created with Composer 8.0.401.84 before opening it with version 8.1.101.88?

R.
[/quote]

Thansk, Rene, good point. I didn't upgrade. but I just tried, there is still a error msg.

"The upgrade process has ran into an error. Please see Details and check the logs".

When I opened details:  there is java NullPointer error.

java.lang.NullPointerException.
[/quote]

Thanks, It works now.

Title: Re: Compatiblity issue of Composer
Post by: immdhi on July 20, 2020, 11:17:13 AM

can you please tell us , how you solve this issue

Title: Re: Compatiblity issue of Composer
Post by: cavagnaro on July 20, 2020, 04:05:35 PM

[quote author=immdhi link=topic=7276.msg53030#msg53030 date=1595243833]
can you please tell us , how you solve this issue
[/quote]Read the posts above... The solution is therr

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