Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: thinkb4umail on July 16, 2012, 01:54:11 PM

Title: Alarms/Logs in Genesys Administrator
Post by: thinkb4umail on July 16, 2012, 01:54:11 PM

We started using Genesys Administrator in our envr. In the Monitoring tab, we can see [b]last 10[/b] alarm records and log records. I am curious to know if we can increase/decrease the number of alarms/logs view?

Thanks much.

Title: Re: Alarms/Logs in Genesys Administrator
Post by: thinkb4umail on July 19, 2012, 03:25:04 PM

For the benefit of others. I have read the configuration doc for Administrator, and it clearly mentions that currently the alarms/logs in Administrator Dashboard is limited to 10. We cannot increase/decrease the count.

Thanks.