Genesys CTI User Forum

Genesys CTI User Forum => Genesys-related Development => Topic started by: angshuman on July 18, 2012, 03:50:21 PM

Title: Retrieve Call Status from ConnectionID (v8.0 SDK - .NET)
Post by: angshuman on July 18, 2012, 03:50:21 PM

is there a way to get all the call related properties w.r.t. ConnectionId ? I want the status of the TRANSFERCONNID  while I am in EventReleased

There is no luck with this code (SDK v8.0 .NET)


                            var reqQueryCall = RequestQueryCall.Create(<<myDn>>, ((EventReleased) message).TransferConnID,
                                                    CallInfoType.StatusQuery);

                            var responseQuery = _protocolManagementService[_serverName].Request(reqQueryCall);

                            var add = (AddressStatusInfoType)((responseQuery as EventPartyInfo).AddressInfoStatus);

Title: Re: Retrieve Call Status from ConnectionID (v8.0 SDK - .NET)
Post by: rpenney on July 19, 2012, 07:42:39 AM

If the call is released, then how can you query it?