Genesys CTI User Forum
Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Vic on January 01, 1970, 12:00:00 AM
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Hi,
I seem to be really writing a lot, sorry.
I was wondering if someone could help me with Callback Server in ICS.
Is there a way to use URS to change the way a callback call is placed? Let's say I would want to retry callback more than the maximum number of times allowed (10)?
Any ideas?