Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: kevinwang on September 18, 2012, 06:59:47 PM

Title: Is there an appropriate way to get call starting time and end time in composer,
Post by: kevinwang on September 18, 2012, 06:59:47 PM

Is there an appropriate way to get call starting time and end time in composer, like following format: 04/12/2008 12:11:04. PM???
use javascript function? getDate(), getTime()?
In IRD, it's easy, but looks like in composer, some codeing is inevitable.

any thought?

thanks...

Title: Re: Is there an appropriate way to get call starting time and end time in composer,
Post by: Kubig on September 20, 2012, 02:11:40 PM

You can standard javascript function as in a VXML file for example..

Title: Re: Is there an appropriate way to get call starting time and end time in composer,
Post by: bublepaw on October 03, 2012, 01:01:59 PM

This is interesting question - what do You want to do with this date and what it means for You "end time". Please be aware that actually ORS script can be started before actual call even exist and can terminate long after call is disconnected.