Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: hmcjsr on January 01, 1970, 12:00:00 AM

Title: Brio Support for Genesys Clients
Post by: hmcjsr on January 01, 1970, 12:00:00 AM

I want to clarify that should access to the Brio Technical Support web site be available to clients purchasing CCA (G6.1). As we know, Brio comes packaged with CCA.

Title: Brio Support for Genesys Clients
Post by: beancurd on January 01, 1970, 12:00:00 AM

I tried similar thing here in Europe. I was told Genesys were the client not me.

Title: Brio Support for Genesys Clients
Post by: hmcjsr on January 01, 1970, 12:00:00 AM

Thanks for your response. I have since been adviced that any Brio related tech issues should be directed to Genesys, not to Brio.