Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: JJR on December 07, 2012, 03:48:15 AM

Title: Does CCPulse 8.0 support on AIX 5.3?
Post by: JJR on December 07, 2012, 03:48:15 AM

Hi

Would like to know if CCPulse 8.0 connects the the config server which is running on AIX 5.3?
I am getting the below error message while logging into CCPulse 8.0 application.

"The application message can not be identified as a valid message by the configuration server"

Thanks - JJR.

Title: Re: Does CCPulse 8.0 support on AIX 5.3?
Post by: Kubig on December 07, 2012, 05:42:21 AM

Which version of confserv do you use? Check if the version are compatible.

The message means,that the confserv cannot understand the message received from client app - ie. CCPulse.