Genesys CTI User Forum
Genesys CTI User Forum => Business Side of Genesys CTI => Genesys CTI-related Products => Topic started by: visveswars on December 25, 2012, 07:49:21 PM
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Following are the points on this tool.
1. We can customize the tool as needed.
2. No need to give complete CME to users. Restrict them from even looking on options.
3. Add/Move/Remove/Delete/Alter objects in CME.
4. As per the access rights to user, the Tool can be blocked as like.
5. Easy installable and configuration and Supervisor can monitor who is doing what.
6. Wizard type application, easy to understand. Not much training required.
Price : 700 $ with executable, 900 $ including source code.
The tool is already popular in local market and many of our clients are using it for years. The tool is updated in every new release of SDK Updates.
You can reach out to me visveswars@gmail.com or visveswarsurendar@yahoo.co.in
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For what? GA and CME just enough for these purposes
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I agree with Kubig, GA, GAX and CME with access restrictions and role based access are more than enough. I haven't faced the need for a Third Party tool for administration tasks.