Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: thinkb4umail on January 14, 2013, 07:46:31 PM

Title: Agent needs to change CCPulse+ password
Post by: thinkb4umail on January 14, 2013, 07:46:31 PM

We have a lot of users that only have CCPulse, as we do not give anyone CME unless they really need it. The new 8.1 CCPulse+ does not allow blank password. How can an agent change the password by himself/herself?
As CCPulse does not have a Change Password option.

Title: Re: Agent needs to change CCPulse+ password
Post by: Timur Karimov on January 14, 2013, 11:09:23 PM

[quote author=thinkb4umail link=topic=7599.msg32712#msg32712 date=1358192791]
We have a lot of users that only have CCPulse, as we do not give anyone CME unless they really need it. The new 8.1 CCPulse+ does not allow blank password. [/quote]

Hi
Check the release notes  - this issue was fixed in 8.0.100.40 version at 09/10/2012


WBR Tim