Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genecool on February 08, 2013, 02:01:19 PM

Title: GVP to TServer
Post by: genecool on February 08, 2013, 02:01:19 PM

Hi,

Using GVP in Front End, do you know how to transfer calls to PBX's TServer retaining the same ConnID as the SIP Server ?

What block should I use in my composer project to give the hand TServer ?

Thanks

Title: Re: GVP to TServer
Post by: genecool on February 11, 2013, 08:08:36 AM

Nobody has idea ?

Maybe is not possible...?

Title: Re: GVP to TServer
Post by: Kubig on February 11, 2013, 08:14:42 AM

What about standard transfer command (Single or Two step)?

Title: Re: GVP to TServer
Post by: genecool on February 11, 2013, 08:21:25 AM

No matter, I just want the TServer takes the hand after GVP.

If a transfer type is better than another, could you inform me please ?

Title: Re: GVP to TServer
Post by: cavagnaro on February 13, 2013, 12:34:59 PM

All depends on what you want to do...I think you need someone with PBX skills on your team to explain the pro/cons of each according to your scenario and needs.

Title: Re: GVP to TServer
Post by: fnunezsa on March 05, 2013, 06:13:23 PM

Despite the transfer type (single step, 2 steps which are really related to resource optimization), what you really need to do is configure ISCC between SIPS and premise TServer.