Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: genesysguru on February 08, 2013, 04:50:05 PM

Title: F5 BIP-IP v11
Post by: genesysguru on February 08, 2013, 04:50:05 PM

Anybody else out there tried to configure Genesys SIP HA with F5 BIG-IP v11? Specifically I am looking to share the pain of configuring multiple VIPs (SIP server HA pair and RM HA pair) on the same VLAN. We have it working now but it would be good to get feedback.

Regards

Title: Re: F5 BIP-IP v11
Post by: bublepaw on February 09, 2013, 02:46:06 AM

This setup is not yet supported (RM and SIPS working on same F5). There should be updated document within next month about this specific setup.

Title: Re: F5 BIP-IP v11
Post by: genesysguru on February 09, 2013, 02:12:40 PM

Thanks Pawel.

Already knew that! We have fed our findings into enginerring re having to disable Clustered Multi-Processing (CMP) on RM virtual servers. Just wondered if you concur.  Happy to have a private conversation via email if you prefer.

Craig

Title: Re: F5 BIP-IP v11
Post by: Kubig on February 11, 2013, 02:21:32 PM

We have configured anything same as you on CiscoAce product,but it consume a lot of days of hard-working,because documentation or hints from Genesys guys are not so good and complete. So,it would be great if you share solution which works,but I fully understand that you keep it for yourself :-)

Title: Re: F5 BIP-IP v11
Post by: fnunezsa on March 05, 2013, 06:28:47 PM

[quote]This setup is not yet supported (RM and SIPS working on same F5). There should be updated document within next month about this specific setup.[/quote]

Where did you get that from? There's nothing documented about this setup not being supported. I've seen such setup in a production environment before. There were some tickets opened with Genesys TS where we described the layout and they never said anything about that setup not being supported.

Title: Re: F5 BIP-IP v11
Post by: bublepaw on March 07, 2013, 05:40:58 PM

From QA :)

Title: Re: F5 BIP-IP v11
Post by: fnunezsa on March 11, 2013, 02:59:33 AM

Do you mean from Genesys QA? Is it documented? If this is officially not supported, then it should be documented somewhere and I couldn't find anything about it.

Title: Re: F5 BIP-IP v11
Post by: bublepaw on March 11, 2013, 07:52:03 AM

Hi,

Please read F5 integration guide. It clearly states that SIPS was tested with version 9.4.7. And as with all SIPS things if something is not mentioned it is not supported. Check with Your local account team and You will get answer. Hopefully within few days v11 support will be announced and within next 3 weeks it won't be need it anymore as there will be new HA mechanism :)

Title: Re: F5 BIP-IP v11
Post by: genesysguru on March 11, 2013, 03:18:09 PM

Pawel,

I am aware of the new HA mechanism for RM. Will it also apply to SIPS and hence remove the need for F5, WLB or IP address takeover completely?

Title: Re: F5 BIP-IP v11
Post by: bublepaw on March 11, 2013, 08:42:58 PM

Hi,

New mechanism will be based on DNS and will work for both RM and SIPS but it will require endpoints/gateways to support RFC3263. SIPS will finally support RM in active/active configuration without need for F5. In addition HA script handling for SIPS will be changed to more reliable way.

Title: Re: F5 BIP-IP v11
Post by: genesysguru on March 16, 2013, 03:01:26 PM

All change ....

[b]SIP Proxy - 8.1.100.36 [03/15/13] – General[/b]
SIP Proxy provides an interface for SIP communication between SIP devices and SIP Server components. It handles register requests, load-balances SIP transactions, and provides an alternative HA model that supports deploying primary/backup SIP Server instances within the same HA pair across different subnets and does not require a virtual IP address.

[b]SIP Server - 8.1.100.64 [03/15/13] – General[/b]
Support for a restricted release of SIP Cluster.
Support for Resource Manager in active-active HA mode.
Support for Genesys SIP Proxy

[b]Sipspan2 - 8.1.100.09 [03/15/13] – General[/b]
sipspan2 is a log navigation tool designed to simplify troubleshooting in a SIP Cluster environment. It processes log files generated by multiple Genesys components to build a troubleshooting view where each record represents a call flow event given as a clickable link to the corresponding place in a log file.

Title: Re: F5 BIP-IP v11
Post by: alex_sydney on April 25, 2013, 11:00:53 PM

[quote author=genesysguru link=topic=7658.msg33408#msg33408 date=1363446086]
All change ....

[b]SIP Proxy - 8.1.100.36 [03/15/13] – General[/b]
SIP Proxy provides an interface for SIP communication between SIP devices and SIP Server components. It handles register requests, load-balances SIP transactions, and provides an alternative HA model that supports deploying primary/backup SIP Server instances within the same HA pair across different subnets and does not require a virtual IP address.

[b]SIP Server - 8.1.100.64 [03/15/13] – General[/b]
Support for a restricted release of SIP Cluster.
Support for Resource Manager in active-active HA mode.
Support for Genesys SIP Proxy

[b]Sipspan2 - 8.1.100.09 [03/15/13] – General[/b]
sipspan2 is a log navigation tool designed to simplify troubleshooting in a SIP Cluster environment. It processes log files generated by multiple Genesys components to build a troubleshooting view where each record represents a call flow event given as a clickable link to the corresponding place in a log file.
[/quote]

We are currently in the middle of SIP HA via F5 BIG-IP with BCP deployment. Does anyone know how or does SIP Proxy support BCP?

Thanks
Alex.