Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: vjicecool on February 20, 2013, 04:09:57 PM

Title: Host Migration Question.
Post by: vjicecool on February 20, 2013, 04:09:57 PM

hey folks
I have a question regarding migrating hosts from one OS to another OS. From windows to Linux.
These are the steps i figured out

1) Build Hosts in CME
2) Installing apps on the hosts (same directory path).
3) Change settings in the server info tab and start info tab.
4) Edit flex lm file to add new host details

Will there be any other places i need to make changes.

Title: Re: Host Migration Question.
Post by: borkokrz on February 24, 2013, 02:04:57 PM

I don't know your complete scenario (possible down time etc). But the simplest way is 2 things. Change the ip of the host if necessary and install applications. Startup infos and flexlm in startup command will be corrected on the installation process. If this windows components is running flexlm, you will have to move it to another windows host or order new license. Windows hosts usually have hostid as volumeid and linux - mac address.
Other possible places: hosts or DNS, firewalls, etc. 

Title: Re: Host Migration Question.
Post by: fnunezsa on March 04, 2013, 11:22:26 PM

you cannot edit your license file to change the host details (hostid/mac address). If you do so, your license file will become unusable. You need to engage your Genesys vendor to have them request your license file to be re-hosted by Genesys.

Title: Re: Host Migration Question.
Post by: vjicecool on March 06, 2013, 11:13:51 PM

[quote author=fnunezsa link=topic=7679.msg33266#msg33266 date=1362439346]
you cannot edit your license file to change the host details (hostid/mac address). If you do so, your license file will become unusable. You need to engage your Genesys vendor to have them request your license file to be re-hosted by Genesys.
[/quote]

Thank you  :)