Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Kubig on February 22, 2013, 02:34:53 PM

Title: Composer - Media Server definition
Post by: Kubig on February 22, 2013, 02:34:53 PM

Hi All,

My apologize for following begginer and for most people simple question,but I am beginning with playing/testing of Composer(Routing non-voice interaction):

I try to add "MediaServer" block in ixnprocess,but if I select any application from list (Email Server,Chat Server,etc.),Composer return an error with this message : "MediaServer1: Media Server references an undefined Configuration Server object 'application_name' "

So,my question is "Does exist any additional configuration that has dependecy on possibility of using application in Composer? I have looked for answer in documentations of course,but without success. It's Friday and I am breaking my brain whole day with that problem,help me for a quite weekend :-)

thx,Rgds

Title: Re: Composer - Media Server definition
Post by: bublepaw on February 26, 2013, 02:02:13 PM

Hi Kubig,

I just tried the latest version of Composer and I have not issues with adding Media Server in process diagram. After selecting app it shows me correctly configured endpoints for this server. One thing is that I am using account with full access to whole CME.

Title: Re: Composer - Media Server definition
Post by: Kubig on February 26, 2013, 02:29:25 PM

Hi Bublepaw,

I have used "default" user,so I do not think that the issue is related to permission. I have installed latest version of Composer too,I can add MediaServer and the endpoint are correctly listed from configuration,but if I want to validate or build project I have received message above