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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Ralph on January 01, 1970, 12:00:00 AM

Title: TServer Error: Incomplete Configuration
Post by: Ralph on January 01, 1970, 12:00:00 AM

I installed the enitre framework (6.5) (Wizard based) and when trying to start TServer I receive the following error. Has anybody seen this before and can point me into a direction. (Of course the Wizards did configure a Switch, etc.)

Requesting PrimaryApp information...
not found
Requesting host information...
success (LCA port: 4999)
Requesting tenant information...
success (DBID: 101, name: Resources, password: (len=0))
Requesting switch(bydbid) information...
ERROR: switch(bydbid) object not found
FATAL: cannot continue missing Switch
01/24/03 11:05:00.143 Standard rrglab tsMunich GCTI05062
on initialization failed, reason incomplete configuration
@11:05:00.1530 [5062] TServer initialization failed, reasdon [incomplete configuration]

Title: TServer Error: Incomplete Configuration
Post by: Ralph on January 01, 1970, 12:00:00 AM

Solved.
New Config Server version did solve the problem.
Genesys DID IT AGAIN.