Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mumtazalam2k on May 13, 2013, 06:32:34 AM

Title: Supported Windows OS Versions with GVP 8.1.x
Post by: mumtazalam2k on May 13, 2013, 06:32:34 AM

Hi,

I want to confirm if GV 8.1.4 supports Standard versions of Windows 2003 & Windows 2008 i.e. Win 2003 Standard

The documentation in supported OS just mentions 2003 / 2008 as shown below.

Genesys Voice Platform
Windows Server 2008 x64 64-bit 8.1.2+
Windows Server 2008 64-bit Compatibility 8.1.2+
Windows Server 2008 x86 32-bit 8.1.2+
Windows Server 2003 x86 32-bit 7.5+

Thanks
M

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: cavagnaro on May 13, 2013, 06:09:27 PM

Check Release Notes too. Sometimes releases for support of new OS versions are faster than docs

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: mumtazalam2k on May 14, 2013, 06:32:32 PM

Even the release notes does not mention if it is Windows 2003 Standard or Enterprise.
Same with Windows 2008.

It only mentions Windows 2003 and Windows 2008.

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: fnunezsa on May 14, 2013, 07:22:55 PM

That means that the software is supported both for Standard and Enterprise editions.

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: Grand_Master on May 15, 2013, 05:41:28 AM

Are you sure? 2003 32-bit would be Standard, and 64-bit Enterprise.  So both 2003 and 2008 Standard editions are supported, but i'm not sure about 2003 Enterprise.

Supported Operating doc also says only 2003 32bit - http://www.genesyslab.info/wiki/index.php?title=Supported_Operating_Environment:_Genesys_Voice_Platform

I'm sure the 32-bit version will work fine on Enterprise though, but it would be a waste of money.

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: cavagnaro on May 15, 2013, 06:04:51 AM

Both are supported, choosing between Std or Ent is your choice based on your needs...
32 vs 64 is a different history as you need special compilation for those platforms.

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: mumtazalam2k on May 15, 2013, 06:16:49 AM

That is what I am also trying to highlight.
If I can use the Windows 2003 Standard or Windows 2008 standard, I will be able to save on Licenses Costs.
I hope that this in no way will impact any feature support like HA options supported in Win2003 Standard or Windows 2008 Standard.

Title: Re: Supported Windows OS Versions with GVP 8.1.x
Post by: cavagnaro on May 15, 2013, 03:22:45 PM

I've always done installations over Std. Once only over Ent but because customer had those licenses and didn't want to use Std. His choice.