Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: mumtazalam2k on May 20, 2013, 03:56:05 PM

Title: SIP Trunk & Trunk Group Explanations
Post by: mumtazalam2k on May 20, 2013, 03:56:05 PM

Hi,

I am looking for some document / ppt which clearly explains the concept/usage of SIP trunks and trunk groups in context of SIP Server usage in a GVP deployment.
Plz point to specifc documents or other genesys docs.

Thanks
M

Title: Re: SIP Trunk & Trunk Group Explanations
Post by: mumtazalam2k on May 20, 2013, 06:07:57 PM

I am reading some of the sections in sip server deployment guide and VPS guide as well.
however looking if any short summary exists.
thanks

Title: Re: SIP Trunk & Trunk Group Explanations
Post by: Kubig on May 21, 2013, 07:28:21 AM

TG is used for SSG (Outbound calls via Supplementary Service Gateway component) and checking total ports status
Trunk is used for specific services(MSML or separate services for NETANN env) or calling directly to the GVP.

Both are usable in a lot of scenario and does not provide services only for the GVP of course, but this is not thing for short description in topic. For clearly understand read the doc and make own test/analyse.