Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rajee on June 03, 2013, 10:04:13 AM

Title: Screening Rule and StrReplace
Post by: rajee on June 03, 2013, 10:04:13 AM

Hi Guys,

For multimedia, I have written a screening rule with regular expression ending with \s*. Classification Server is treating new line(\n) and carriage return(\r) as whitespace characters. Fair enough.

Problem is that I can remove spaces using StrReplace(SomeStr,' ', ''). I have got no idea how to remove new line or carriage return using StrReplace. After struggling for a while, I gave up on Genesys front, and removal was handled in Stored Procedure. All is good now.

Still interested to know how to handle this using Genesys string manipulation.

Any help is much appreciated.

Thank you.

Title: Re: Screening Rule and StrReplace
Post by: rajee on June 03, 2013, 11:49:25 AM

Problem with regular expression is I can only use \s for space, tab, newline, carriage return etc. My intention is to find space(s) between numbers. Unfortunately, regular expression is including tab, newline and carriage return as well(which I don't really need it).

Any help with either regular expression for finding just space or strreplace is highly appreciated.

Thank you

Title: Re: Screening Rule and StrReplace
Post by: rajee on June 03, 2013, 03:24:02 PM

Hi,

Found a way to include only space(s) excluding other whitespace characters in a regular expression.

Thanks for your time.

Regards,
Rajee

Title: Re: Screening Rule and StrReplace
Post by: kubikle on June 03, 2013, 05:15:23 PM

StrReplace[SomeStr,Char[13], '']

Title: Re: Screening Rule and StrReplace
Post by: rajee on June 05, 2013, 10:43:05 AM

@kubikle: Thank you. This is what I used in SQL Stored Procedure. I replaced Char[13] and Char[10]. I never knew it works on Genesys String Manipulation as well. Thanks a lot.