Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: ChrisRW on June 04, 2013, 07:10:56 PM

Title: .stg files in a sharepoint configuration
Post by: ChrisRW on June 04, 2013, 07:10:56 PM

For now, and maybe only the next couple months my org is using a Novell Shared drive model. We keep our CCPulse storage files in a centralized location and everything works perfectly - So of course the business has to go and mess with it.

We're moving to a sharepoint model and getting rid of shared drives. Right now we have the storage files stored as: W:\CTI\Reports\CCPulse\[filename].stg,  as I'm sure you all do.

I've got copies of the stg files on sharepoint and I'm trying to get CCPulse to launch when reading from an [u][b]HTTP[/b][/u] kind of URL. Sharepoint uses HTTP.

Is this possible to do?

Title: Re: .stg files in a sharepoint configuration
Post by: cavagnaro on June 04, 2013, 07:20:12 PM

Don't think so...not even the new format are allowed to use HTTP as you may understand that for an APP to access HTTP needs some Internet libraries, while if you access a network path you develop it using a different set of libraries and APIs...

Title: Re: .stg files in a sharepoint configuration
Post by: Timur Karimov on June 07, 2013, 12:02:22 AM

Hello Chris
You need to use WebDAV on client side to connect the Sharepoint URL as "standard" network path. And after it you of course can use thise network path in CCPulse config.
HIH
Timur