Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: L3ARBI on June 05, 2013, 04:46:09 PM

Title: field to start webapiserver 8.0.210.2
Post by: L3ARBI on June 05, 2013, 04:46:09 PM

Hi all ,

i have install WebAPIServer in windows server 2003(SP2) , after that i can't start it in SCI, i have this error .

05/06/2013 16:11:39 SCS007 Operating system error "Descripteur non valide " when trying to work with the Application WebAPIServer_802; command line is [C:\GCTI\MCR\Web API Server\WebAPIServer_802/<Not required> <Not required>]
05/06/2013 16:10:09  Solution Control Interface Version 8.0.300.05 started

Title: Re: field to start webapiserver 8.0.210.2
Post by: Kubig on June 06, 2013, 10:12:00 AM

WebAPI is not an application, so it is not possible to start it from SCI. Read about eServices and webAPI for understanding what it is and how it works.

Title: Re: field to start webapiserver 8.0.210.2
Post by: Scottyjohn on June 17, 2013, 08:52:26 AM

If you jump on the actual WebAPI server, starting the Tomcat/Apache services, you will then see the application as started within SCI.  So starting and stopping should always be done on the server itself via the services.

Hope this helps

Title: Re: field to start webapiserver 8.0.210.2
Post by: Kubig on June 17, 2013, 01:38:04 PM

It is not entirely true, because you can use other web server instead Apache, but there is a app-login within WebAPI server which "check" status and shows it via MNG layer in SCI.