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Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: yaredsha on July 01, 2013, 01:59:11 PM

Title: Localization of IWS Workbin custom column header
Post by: yaredsha on July 01, 2013, 01:59:11 PM

Hi,

what is the best way to show the custom column headers in different languages in the IWS Workbin. Standard column headers like subject, from etc. are already localized but how can I localize custom fields?

The list of workbin columns to be displayed are configured using the option "workbin.<media-type>.in-progress.displayed-columns".

Title: Re: Localization of IWS Workbin custom column header
Post by: Kubig on July 03, 2013, 08:37:31 AM

You have to create Resources file for IWS, which contains translation for dedicated language, as is described in dev guide for IWS, so for future try to read doc before