Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Timur Karimov on July 10, 2013, 09:39:31 AM

Title: GVP 8.x IVR Profiles optionts
Post by: Timur Karimov on July 10, 2013, 09:39:31 AM

Hi all
Can anyone point me to doc with complete GVP IVR Profiles options describe? Of cause if it exist =(
WBR

Title: Re: GVP 8.x IVR Profiles optionts
Post by: Kubig on July 10, 2013, 10:07:42 AM

For me is the best doc in this case the GA with application templates with metadata. No current docs describes IVR profiles very well.

Title: Re: GVP 8.x IVR Profiles optionts
Post by: René on July 10, 2013, 10:12:35 AM

Hi Timur,

Options are described in the IVR Profile Configuration Options chapter of GVP 8.1 User's Guide. However, Option Name column does contain some 'user-friendly' options names and not the real one e.g. Service Type= service-type. Only place where you can find list of real configuration options is GA metadata XML file for Resource Manager (search for "<!--IVR Profile -->" string in the file).

R.

Title: Re: GVP 8.x IVR Profiles optionts
Post by: Timur Karimov on July 10, 2013, 11:51:53 AM

Fanx, xml with metadata it's a good solution =))))

Title: Re: GVP 8.x IVR Profiles optionts
Post by: cavagnaro on July 10, 2013, 12:56:29 PM

One of the small things I like about WebAdmin :)