Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: victor on July 12, 2013, 05:05:39 AM

Title: SIP Softphone for G8?
Post by: victor on July 12, 2013, 05:05:39 AM
Hi,

it has been a while since I posted something, usually just reading :)

I am looking for a SIP softphone (with source code) for G8 SIP server for a reasonable price. Anyone knows of anything worth considering?

Thanks,
Vic
Title: Re: SIP Softphone for G8?
Post by: bublepaw on July 12, 2013, 07:29:08 AM
Did You try getting reasonable price from Genesys :)?
Title: Re: SIP Softphone for G8?
Post by: Timur Karimov on July 12, 2013, 08:35:07 AM
[quote author=victor link=topic=7901.msg34538#msg34538 date=1373605539]
I am looking for a SIP softphone (with source code) for G8 SIP server for a reasonable price. Anyone knows of anything worth considering?
[/quote]
Hi there.
Do u use the GAD ? I mean the sipendpoint which came later for free is still perfectly work with G8 =)))
HIH WBR Tim
Title: Re: SIP Softphone for G8?
Post by: genesysguru on July 12, 2013, 02:13:32 PM
I would use something based on PJSIP:

http://trac.pjsip.org/repos/wiki/Projects_Using_PJSIP
Title: Re: SIP Softphone for G8?
Post by: smile on July 15, 2013, 11:40:59 AM
[quote author=genesysguru link=topic=7901.msg34543#msg34543 date=1373638412]
I would use something based on PJSIP:

http://trac.pjsip.org/repos/wiki/Projects_Using_PJSIP
[/quote]

do you know is this library support remote call control via broadsoft extensions (sip-cti-control=talk, hold)?
Title: Re: SIP Softphone for G8?
Post by: genesysguru on July 15, 2013, 02:48:01 PM
I suspect not. However since source code is available you should be able to add it in
Title: Re: SIP Softphone for G8?
Post by: victor on July 17, 2013, 02:24:25 AM
Interesting proposal regarding GAD. GAD - never used it. Any restrictions on it?


As for Genesys pricing?

I am afraid to ask Genesys PS in Japan because it cost around 30K for one MME. Worried to even consider. Maybe overseas would be cheaper.

Best regards,
Vic


[quote author=Timur Karimov link=topic=7901.msg34541#msg34541 date=1373618107]
[quote author=victor link=topic=7901.msg34538#msg34538 date=1373605539]
I am looking for a SIP softphone (with source code) for G8 SIP server for a reasonable price. Anyone knows of anything worth considering?
[/quote]
Hi there.
Do u use the GAD ? I mean the sipendpoint which came later for free is still perfectly work with G8 =)))
HIH WBR Tim
[/quote]
Title: Re: SIP Softphone for G8?
Post by: cavagnaro on July 17, 2013, 03:14:12 AM
[quote author=victor link=topic=7901.msg34578#msg34578 date=1374027865]
Interesting proposal regarding GAD. GAD - never used it. Any restrictions on it?


As for Genesys pricing?

I am afraid to ask Genesys PS in Japan because it cost around 30K for one MME. Worried to even consider. Maybe overseas would be cheaper.

Best regards,
Vic


[quote author=Timur Karimov link=topic=7901.msg34541#msg34541 date=1373618107]
[quote author=victor link=topic=7901.msg34538#msg34538 date=1373605539]
I am looking for a SIP softphone (with source code) for G8 SIP server for a reasonable price. Anyone knows of anything worth considering?
[/quote]
Hi there.
Do u use the GAD ? I mean the sipendpoint which came later for free is still perfectly work with G8 =)))
HIH WBR Tim
[/quote]
[/quote]


I remember having issues on Windows 7 with it...we then replaced by Bria softphone
Title: Re: SIP Softphone for G8?
Post by: smile on July 17, 2013, 07:19:52 AM
btw, that "gad softphone" has issue with microsoft rtc library. first of all this library is not supported already. and the second reason - when it receive reordered rtp packets (or when ssrc changed during session), it may crash (afair, it was long time ago).
Title: Re: SIP Softphone for G8?
Post by: Timur Karimov on July 17, 2013, 08:36:47 AM
Well, bro  ;D
In IT world all solution have 3 properties - price, quality/reliability and usability/featureset. However you can combine only 2 of this properties in one product.
So, by other words - of course you can found and use much better solution for program SIP phone but this"old-timer" is a good alternative for temporary or start-up project.
WBR Timur
Title: Re: SIP Softphone for G8?
Post by: Fra on July 17, 2013, 10:29:51 AM
Vic,

stay far away from the old SIP endpoint shipped with GAD. As it's been pointed out, it suffered from serious limitations, admitted by Genesys themselves, due to the cr@ppy RTC core, which couldn't be workaround by Genesys.
Bria - and supposedly the new SIP endpoint - wins hands down.

Fra
Title: Re: SIP Softphone for G8?
Post by: genesysguru on July 17, 2013, 01:46:00 PM
Totally agree that Bria is the best way to go assuming that source code is not required - "I am looking for a SIP softphone (with source code) "
Title: Re: SIP Softphone for G8?
Post by: victor on July 23, 2013, 03:53:36 AM
Lat time we built our on SIP phone on top of RTC 1.2 and to be frank, it took a lot of coding to get it to work.  Bria is great, but we need to actually build on top of something and have control of a source code.  I assume we can build on top of Bria SDK, but how much would that cost?