Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Grand_Master on August 12, 2013, 12:49:17 AM

Title: Contact Center Advisor Android ME
Post by: Grand_Master on August 12, 2013, 12:49:17 AM

Hi guys,

Is v8.1.100.06 of CC AdvME for Android compatible with Advisors 8.1.4 platform?  I've searched high and low, but cannot find anything beyond it  ???

Cheers!

Title: Re: Contact Center Advisor Android ME
Post by: cavagnaro on August 12, 2013, 04:05:51 AM

Jummm what is that?

Title: Re: Contact Center Advisor Android ME
Post by: Grand_Master on August 12, 2013, 04:56:39 AM

Performance Management Advisors:

http://docs.genesyslab.com/Documentation/PMA

ME is the moibile edition client for BB/iOs/Android.

It looks quite pretty.

Title: Re: Contact Center Advisor Android ME
Post by: Flávio on August 13, 2013, 12:03:50 PM

have you tried to check the interoperability guide?

Title: Re: Contact Center Advisor Android ME
Post by: Grand_Master on August 14, 2013, 03:05:54 AM

[quote author=Flávio link=topic=7939.msg34835#msg34835 date=1376395430]
have you tried to check the interoperability guide?
[/quote]

Not in there, no.  The CCAdv-ME deployment guide states that Android OS 2.1 (Eclair!) is a requirement, but nothing beyond that.  Some versions of Jellybean works fine, but others not.  My guess is that I will have to wait for a new release.