Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: Gene$ysUsr on August 28, 2013, 07:11:53 AM

Title: Genesys Tech tutorials
Post by: Gene$ysUsr on August 28, 2013, 07:11:53 AM

Where can I get genesys Tech tutorials previous to Tech tutorial#35 . In genesyslab, recorded tutorials are available for download starting tutorial#35.

Title: Re: Genesys Tech tutorials
Post by: alapativ on September 03, 2013, 12:14:25 PM

Hello Gene$ysUsr

You can Request the Genesys Support for earlier TT#, if it doesn't work let me know i will share them with you.

Regards
Maniteja

Title: Re: Genesys Tech tutorials
Post by: Gene$ysUsr on September 04, 2013, 10:52:46 AM

Hi Maniteja,

Please can you send earlier TT# to me. I have it from Tech tutorial#35 .
Thanks a lot !!

Regards,

Title: Re: Genesys Tech tutorials
Post by: cavagnaro on September 04, 2013, 06:13:13 PM

Ermm guys beware of Copyright here...those are Genesys documents and we can't freely distribute. Please don't use this site to do so.
Gene$ysUsr best approach is to request them to Genesys directly, if you are a partner you will have no problem otherwise you shouldn't have access to those documents. We all have an agreement and now that CR stuff is very usual we won't accept a chance for an user error.
Thanks