Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: charles.x on August 29, 2013, 02:40:28 AM

Title: no sip message with sipspan2
Post by: charles.x on August 29, 2013, 02:40:28 AM

I use the sipspan2 to analysis the log of sipserver
first G-prase All
then select a connid and G-quick Flow "tlib+sip"

but there is only tlib message ,no sip message.

Title: Re: no sip message with sipspan2
Post by: Fra on August 29, 2013, 09:26:39 AM

[quote author=xuchao link=topic=7970.msg34971#msg34971 date=1377744028]
I use the sipspan2 to analysis the log of sipserver
first G-prase All
then select a connid and G-quick Flow "tlib+sip"

but there is only tlib message ,no sip message.
[/quote]

Similar here:
- if I select G-QuickFlow --> Tlib + SIP from a Tlib thread log, the output returns only TEvents.
- if I select G-QuickFlow --> Tlib + SIP from a SIP thread log, the output returns only SIP messages.

I've raised a ticket to Genesys.

Fra

Title: Re: no sip message with sipspan2
Post by: charles.x on September 26, 2013, 07:25:22 AM

[quote author=Fra link=topic=7970.msg34973#msg34973 date=1377768399]
[quote author=xuchao link=topic=7970.msg34971#msg34971 date=1377744028]
I use the sipspan2 to analysis the log of sipserver
first G-prase All
then select a connid and G-quick Flow "tlib+sip"

but there is only tlib message ,no sip message.
[/quote]

Similar here:
- if I select G-QuickFlow --> Tlib + SIP from a Tlib thread log, the output returns only TEvents.
- if I select G-QuickFlow --> Tlib + SIP from a SIP thread log, the output returns only SIP messages.

I've raised a ticket to Genesys.

Fra
[/quote]

HI

does you recive any reply from Genesys？

Title: Re: no sip message with sipspan2
Post by: Fra on September 26, 2013, 09:11:34 AM

Yes,

it's a known issue and fixed in a later version, which however has not been released yet.

Fra