Genesys CTI User Forum

Genesys CTI User Forum => Genesys CTI Technical Discussion => Topic started by: rajkishor09 on August 30, 2013, 07:23:44 AM

Title: Cold transfer in Genesys PSDK
Post by: rajkishor09 on August 30, 2013, 07:23:44 AM

Can anyone share cold transfer/conference code block in Genesys PSDK? I have searched online but I am unable to find it.

Title: Re: Cold transfer in Genesys PSDK
Post by: Kubig on August 30, 2013, 08:17:25 AM

If you are a developer, all what you needs is view Genesyslab.Platform.Voice.Protocols.Dll where are all request what you need - RequestSingleStepTransfer and RequestSingleStepConference, etc.

Title: Re: Cold transfer in Genesys PSDK
Post by: rajkishor09 on August 30, 2013, 10:45:08 AM

Thanks for help.